Privacy Policy

This policy explains what personal information Luxe Cloud Getaways collects when you use this website or make an enquiry, and how that information is used, stored and protected.

What We Collect

When you submit an enquiry form on this site, we collect the information you provide, which may include:

• Your name, email address and phone number
• Details of the trip you're enquiring about (destination, travel dates, budget, number of travellers)
• Any additional information you choose to include in your message

We do not collect payment information through this website.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and provide travel quotes or advice
• Communicate with you about a booking you're considering or have made
• Keep a record of enquiries for our own reference

We do not sell or rent your personal information to third parties.

How Your Information Is Stored

Enquiry details are stored in our booking database and, as a notification, sent via a third-party email delivery service (EmailJS) to our own inbox. Both are used solely to action and respond to your enquiry.

Your Rights

Under UK data protection law, you have the right to:

• Ask what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, where we're not required to keep it for a legitimate reason (such as a completed booking record)

To exercise any of these rights, email [email protected].

Cookies

This website does not use tracking or advertising cookies. Any browser storage used is limited to what's needed for the site to function correctly.

Contact

Questions about this policy can be sent to [email protected].